1. Personal Information
We collect basic personal information you provide when you contact us, sign up for the Partner Program, or subscribe to BookMySalon. This typically includes your name, business name, email address, phone number and, where relevant, payment details for subscription plans.
2. Contact Information
When you reach out through our contact form, email or WhatsApp, we store the message and your contact details so we can respond to your query and provide ongoing support. We do not sell or rent your contact information.
3. Cookies
We use essential cookies to keep the website functional and to remember basic preferences. Non-essential cookies (analytics, marketing) are only used where required to improve the product experience, and you can disable them in your browser settings.
4. Analytics
We may use privacy-friendly analytics tools to understand how visitors use our website and product so we can improve them. Analytics data is aggregated and does not personally identify you.
5. Booking Information
When salons use BookMySalon, appointment, customer and staff data is stored securely on our platform. Salon owners are the data controllers for their customer information; BookMySalon acts as the processor and only uses this data to operate the service.
6. Security
We use industry-standard practices to protect your data, including encrypted connections (HTTPS), access controls and secure cloud infrastructure. No method of transmission over the internet is 100% secure, but we work hard to keep your information safe.
7. Third Party Services
We work with trusted third-party providers for hosting, payments, messaging (such as WhatsApp) and analytics. These providers only receive the minimum information required to perform their service and are bound by their own privacy commitments.
8. User Rights
You have the right to:
- Access the personal information we hold about you.
- Ask us to correct or update your information.
- Request deletion of your data, subject to legal requirements.
- Withdraw consent for marketing communications at any time.
9. Contact Information
For any privacy-related questions or requests, contact us at info@webnexatech.com or WhatsApp +91 6388147043.